Business Support Services

Online Directory of recommended members of The MAW Network who provide business support services including their contact details & social media links

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ALC Events

Here at ALC Events, we believe that every event should be empowering, innovative and should really inspires its attendees. We put all our efforts into making sure your event has the maximum impact.

​Based in Belfast, Northern Ireland we are an event management company with a difference.

​We believe the people make the event and we put collaboration at the centre of all of our operations.…

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BD Consultancy

Based near Portglenone, Co. Antrim, BD Consultancy was established by Brigid Duggan in 2006. Prior to moving into business consultancy my early career began in banking, where I spent 10 years before moving into an office management role in the engineering sector. This led to a sales development and then sales director position, which I helped grow the company into an award-winning £1.2m business in just a few years.…

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Mrs Eve Beattie

Owner

I am a mum of 4 – Daniel (8), Rory (6), Emma (4) & Eoin (2) and I am married to Pat. I became a self-employed Virtual Assistant last year to fit work around my family life. From the outset I loved everything about being my own boss except the working at home alone part and so I have since opened my second business, a coworking space called The Hive in Magherafelt.…

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Mrs Vicky V Blades

Voice and Confidence Coach

Ever been lost for words?  Or had a sleepless night worrying about a presentation, or a speech, or a conversation you need to have?  Are you one of the estimated 75% of the population that suffers from Glossophobia (or the fear of public speaking)?

I can help!

As a voice and confidence coach I can help you overcome your fears and anxieties, nail that important presentation and wow the interview panel, or even the wedding guests! …

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Bullseye Pest Control Limited

Pest Control that is Professional, Reliable, Discreet and Always on Target

Bullseye Pest Control Limited was established in 2008 and we are based in Lisburn, covering all areas of Northern Ireland.  As well as all of our small team being fully qualified Pest Technicians, we  also hold full servicing membership of the British Pest Control Association (BPCA), who place great importance on promoting the highest standard of professionalism within the industry.…

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caIT Business Consulting

Caitriona has 20 years of experience in the IT industry and in recent years has focused her attention on Cyber Security and the impact it has on business. In particular, she has a strong focus on the human element of Cybersecurity and assisting companies to train their staff to be the first line of defense against Cyber Criminals.…

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Tina Calder

Owner

Northern Ireland’s Content Queen, Tina Calder is a journalist and commentator of 20 years, a publicist of 12 and a multi-platform media professional. The Belfast entrepreneur owns publicity management agency Excalibur Press based in the city’s Cathedral Quarter.

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ConnectPA

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Ms Paula Donnan

Development Coach

Hello, my name is Paula Donnan and my aim is to help clients find solutions to their business or life objectives. My principal focus is on helping career changers, students, and people returning to the workplace to find confidence in their job search skills whilst improving their personal growth, learning, and development.  I am an experienced facilitator, trainer and education support mentor.…

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Edel Allen Business Support

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Eileen Mullan Recruitment

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Eve VA

I am a mum of 4 and a Virtual Assistant. I help time-poor entrepreneurs, small business owners and busy consultants grow their business by removing the admin burden from them and allowing them to focus on their core activities. My services include email marketing, social media services, online research and general admin.

I either work on an ad-hoc basis with clients who require assistance with one-off projects; or I have a small number of retainer clients, who I do a specific number of hours work for per month.…

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FutureSpark Coaching

FutureSpark Coaching energises fresh directions in life and work for individuals and organisations. We do this by providing vibrant life and leadership one-to-one coaching, group coaching and delivering motiviational workshops.

We also provide facilitation support and public speaking on a select choice of subjects for meetings, events or team/group days.

Why stay stuck alone when you can work creatively with us to spark a difference?…

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HN CONSULTANTS

With substantial professional experience in many areas we can share our knowledge to help your business be the best it can be.  We have links and contacts in accountancy, HR, banking and finance ensuring you have all the tools you need to support your business.

Whether you’re just starting out or looking to restructure we’ve got you covered.…

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HR Made Easy

Hi I am Johanna, a wife & mother to three little ones. Forever a Donegal girl now living in the heart of Mid Ulster, Northern Ireland. As a business owner working around my family I am used to walking the fine line between trying to find balance between business success and being a good wife and mummy to the rest of Team Scullion.…

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Logan IT Services

Logan IT Services we help small businesses achieve the very best from technology. We create beautiful responsive websites, fully optimised for mobile browsing. We are based in County Down and have over 20 years of experience.

 

 

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Nicola Michael

Owner D4 Digital Consulting

Hi, I’m Nicola, my business is D4 Digital Consulting and I specialise in working with entrepreneurs and local business owners, helping them to define and streamline their digital marketing efforts to get the best results and make a real impact. I am a Digital Marketing Consultant, Business Strategist and certified Client Acquisition Specialist.

I am based in Crossgar and work with you 1:1, online or in-person, to put the right strategies and systems in place to help you drive sales and create more profit and freedom in your business.…

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PA Services

Hi I am Lisa and I am a Virtual PA based in Lisburn.
I offer administration support for small businesses working remotely for your convenience, all to make life easier for you to run your business.I also offer Food Safety & Hygiene training along with Customer Service Training for the Hospitality Industry, with 20 years experience in the hospitality industry I can offer some valuable insights to help you serve your customers the way you would want to be served

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Ms Doreen Ritchie

Life and Executive Coach

Doreen Ritchie,  MSc., BSc(Hons), TEFl, QQI6

Hi, my background is 25 years in Finance and Management, but 2.5 years ago I changed direction totally! I’m now a Life and Executive Coach with a practice in East Belfast – I help people from all walks of life change their lives for the better! I do 1-1 coaching of course, but lately I’ve also been doing workshops in companies on Mental Health issues, and also talks eg in Malone Lodge Hotel a couple of weeks ago ‘Your Mind Matters’.…

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Stefany Watson Brand Servicing

Small business brand servicing offering 1-1 sessions in Social Media | Web Presence | Brand Development | Sense of Style. Get in touch for more info.

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Virtuali Admin Solutions

My name is Alison, or Ali for short and I am a Virtual Assistant (hence the business name VirtuAli) and I love creating solutions for your business to help you feel less overwhelmed and more in control.

I started my business in 2015 when I returned to Northern Ireland after 10 years working abroad. I’ve 18 years administrative experience everything from working in an office of 5 people up the French Alps to working in central coordination for a large European organisation of 2000.…

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Danielle Wilson

Hi, I’m Danielle, a Social Media Manager, Consultant and Trainer based in Derry. My business name is Dream Social. I help businesses, organisations, and charities with their social media needs offering a range of services from basic audits to more in-depth consultancy, training (one to one, group, and workshops), day to day management of platforms, time-limited campaigns, strategy, and advertising.…

Members Supplying Business Support Services

We hope that we can connect you with some fabulous ladies who are able to help with this service. If you would like to add your details to our directory, visit our homepage for more information.

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Mums at Work Members

5 Things Your Small Business Should Outsource

As a small business owner, you have a lot on your plate. But, that doesn’t mean you should do everything yourself—consider outsourcing. By outsourcing some of your daily business tasks to another companies or individual, you can spend more of your time growing your business.

Outsourcing might seem like something only big businesses can do, but that’s not the case. Small businesses can take advantage of a number of affordable outsourcing services and remote freelancers to streamline processes and save time.

Here are 5 things your small business should outsource.

1. Accounting and payroll.

Accounting is time consuming and it can also be difficult if you don’t have any experience with it. And if there’s one thing you don’t want to mess up, it’s your money. Outsourcing your accounting and payroll will not only help your business manage your money better, but it will also help you avoid getting into trouble with the HMRC. Check in with our members who specialise in accountancy support here

While there are many tools on the market that claim to make accounting easy like QuickBooks and Intuit, it’s better to free up your time and ease your mind by outsourcing this important task. Then, you can focus on doing what you do best—bringing more money into the business.

2. Customer service and support.

Providing excellent customer service is one of the most important aspects of any successful business. Today, customers expect to be able to get in touch with a business 24/7. In fact, according to HubSpot, 90% of customers rate an “immediate” response as important or very important when they have a customer service question. 60% of customers define “immediate” as 10 minutes or less. But, as a small business, how can you be there to answer customer questions around-the-clock? The answer is to outsource your customer service and support.

By outsourcing customer service, your business can answer emails, phone calls, social media messages, and live chat requests at all times. Plus, you can also get multilingual support in order to reach more of your customers. Check out our members who can assist with social media here. Or contact some of our members listed above who are PAs and Virtual Assistants for help.

3. Digital marketing.

Instead of hiring a huge marketing team, you can outsource digital marketing tasks. For example, you can hire a social media manager to manage your social media accounts. Or, you can hire a freelance writer to create blog content for you. Ask some of our members how they can help you.

4. Administrative tasks.

While there are free design tools online like Canva you can use to create visual content for your business, not everyone is skilled at design. The last thing you want to do is spend a ton of time creating visual content, only for it to appear unprofessional. The same goes for photographs. If your competitors are hiring professional photographers to take photos of their products for example, your iPhone shots will likely pale in comparison.

So, you should be outsourcing designers and photographers for your visual content. This includes the images on your website, your company logo, brochures, and other original artwork for marketing and social media campaigns. Some of our business support services provide this as part of their service or some overall graphic design, have a look at our members who specialise in it here.

Business Support Services for growing your business

Many people think that small business owners should wear multiple “hats”; they’re supposed to be the bookkeeper, the sales manager, the customer service agent, and so on. But, if you wear too many hats, you can lose focus on what’s important—growing your business. So, consider outsourcing some tasks so you can spend your time more wisely. Some of our business consultants can help you create a strategy for attracting more sales, so why not get in touch to find out more?